Privacy Policy – Caroline Swart Physiotherapy

At Caroline Swart Physiotherapy, accessible from

https://carolineswartphysiotherapy.co.za, we are committed to protecting your

privacy and ensuring the security of your personal information. This policy outlines

how we collect, use, and safeguard the information you provide when engaging with

our services online.

1. Acceptance of Terms

By using our website and services, you consent to the collection and use of

information in accordance with this Privacy Policy. The information we collect is used

solely to deliver, maintain, and improve our services. We do not share your

information with third parties except as outlined below.

2. Information We Collect

To provide our physiotherapy services, we may request personally identifiable

information including, but not limited to:

 Full name

 Contact number

 Email address

 Postal address

 Medical history (where applicable)

This information is used to manage appointments, communicate with you regarding

your care, and ensure continuity of service.

3. Log Data

When you visit our website, we automatically collect information your browser sends

to us, known as & Log Data. This may include:

 Your IP address

 Browser type and version

 Pages visited

 Time and date of visit

 Duration of visit

 Referring websites or links

This data helps us understand user interaction with our site and improve user

experience.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small

data files stored on your device to help us:

 Remember your preferences

 Understand how users navigate the site

 Improve website functionality

You can choose to accept or decline cookies. However, disabling cookies may affect

some functionality of the website.

5. Use of Third-Party Service Providers

We may engage third-party companies to:

 Host or maintain our website

 Facilitate patient communication

 Assist with analytics

These providers may have access to your personal information only to perform tasks

on our behalf and are contractually obligated to keep your data confidential and

secure.

6. Data Security

We implement appropriate physical, technical, and administrative safeguards to

protect your personal data. While we strive to use commercially acceptable means to

protect your information, no method of transmission over the internet is 100%

secure.

7. External Links

Our website may contain links to external websites. Please note that we do not

control and are not responsible for the privacy practices of other sites. We

encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not

knowingly collect personal information from children. If you believe your child has

provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this

page, and the revised policy will become effective immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your

information is handled, please contact:
Caroline Swart Physiotherapy

Phone: +27 71 877 8762

Website: https://carolineswartphysiotherapy.co.za